Consumer Directed Care
Self-direction lets people who are aging, living with a disability, or managing a chronic illness get care at their own home. You choose who provides your support, and where and when you receive it. If that sounds better than an agency or moving into a facility, we agree.
How it works
Where you begin depends on how far along you already are. Most people are further than they think.
This is complicated, and we know it. Self-direction lets you stay in your own home and community, supported by caregivers you already know and trust, perhaps a family member or a friend who is helping out already. You get far more choice and control than with an agency or a nursing home.
If you are not already on Medicaid, this is the first step. Medicaid is healthcare funded by federal and state government, and it pays for care for people on a low income and those with special healthcare needs.
Once you have Medicaid, the next step is joining the Consumer Directed Services program. You can call the state and refer yourself, or we can do it for you. Answer a few quick questions so we can confirm your eligibility and we will take care of the rest.
After your referral, the state will call you to arrange your assessment if you are new to the program, or to confirm the switch if you are moving to us from another provider. When you sign up, we help set you up as your caregiver’s employer.
No cost to you
If you have Medicaid, you are likely eligible. CDS is free to all Medicaid participants and there is no cost to take part.
Prefer to talk? Call 417-218-2888, Monday to Friday, 9am to 4pm.
Usually within one business day. If it is urgent, call 417-218-2888.
That is not a problem, and it is a common question. We keep our own list of people looking for caregiving work across all 27 counties we serve, and we introduce you to someone near you. (That list is for caregivers seeking work, so it is not something you join — you just ask us and we do the matching.)
The list is not something you browse. We match on your county, the hours you need and the kind of help you are looking for, then we make the introduction. You still choose who you hire, and you can say no.
Ask us to find someoneYes. You can choose a trusted family member or friend. Legal guardians and spouses cannot be paid caregivers through the program.
$15.00 per hour, paid weekly by direct deposit or pay card. The pay week runs Sunday to Saturday and payday is the following Thursday.
Medicaid funds the care. We handle the paperwork, payroll, taxes and background checks. You direct the care and we take care of the rest.
Already in CDS elsewhere
Already enrolled in the CDS program with another provider and thinking about moving? We would be glad to have you. Switching does not interrupt your care, and we guide you through every step.
Or call 417-218-2888, toll free 866-863-5151, and we will walk you through it on the phone.
Nothing about your current care changes until you say so.