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EVV Training Videos

Electronic Visit Verification (EVV) Training

EVV is the system Missouri requires to track and verify in-home care visits. In this training, attendants will learn how to use the WellSky Personal Care mobile app to clock in and out, document care plan tasks, and ensure each visit is recorded accurately. This protects consumers, ensures Medicaid compliance, and makes sure attendants are paid correctly.

EVV Training

📝 Scheduling in WellSky Personal Care -

Consumer Choice in Scheduling

In Missouri’s Consumer Directed Services (CDS) program, the consumer is in charge. This means the consumer decides how their attendant’s schedule will be set up.

There are two main options:


Option 1: Set Schedule

The consumer and attendant agree on a consistent weekly schedule (example: Monday–Friday, 9:00 AM to 1:00 PM).

Shifts are pre-scheduled in the WellSky Personal Care system.

The attendant simply clocks in/out at the scheduled times and documents the approved care plan tasks.

This option provides structure and consistency.

Option 2: Flexible Schedule (Day-by-Day)

With the consumer’s approval, the attendant may use a flexible schedule, where shifts are created daily instead of being pre-set.

Each day, the attendant creates the shift in the WellSky app by selecting the end time. The shift begins (clock-in) as soon as it’s created. This allows shifts to vary in start time.

Consumers must always approve this arrangement, since they direct when and how care is provided.

How to clock in to your scheduled shift

How to Create your Shift (ad hoc shift)

How to download Evv app on iphone

How to download evv app on android

Self-directed care will change your world.

Long-term care is stressful.

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